The Tulane University Libraries web site, its templates, and its Drupal platform are supported by staff members in Library IT. The staff includes Michael Jones and Jess Plank, who are both Web Application Developers.
Requests for web site support from Library IT should be submitted via ticket request to: libsupport@tulane.edu. This will ensure that requests are logged and tracked.
Library IT maintains a Trello board that shows active tasks and projects related to the web site. See https://trello.com/b/GFhpZhlL/library-website-tasks