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Health Literacy: A Guide

Online books, reports, journals and websites about creating and using patient education materials.

Guidelines for Developing Easy-to-Read Materials

Readability and Health Literacy Assessment Tools

Guidelines for culturally-appropriate materials to promote health equity

Our thanks to the librarians at the Knowledge Center Library at the Office of Minority Health Resource Center for their great work in providing these resources to promote health equity.

Patient Education Resources

Tips for Patient Education

Oral Communication Best Practice

  • Communication is 2-way
  • Use 'teach back' when giving instruction
  • Avoid medical Jargon
  • Use commonly understood words
  • Limit information to 2-3 key messages
  • Use MedlinePlus videos
  • At the end of your patient education encounter, ask the patient what question they have about using MedlinePlus, other resource, or their condition. It is important to use the phrase "What questions do you have" as opposed to "do you have any questions" to avoid setting yourself up for a 'yes' or 'no' answer. 
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