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Guidelines for Developing Easy-to-Read Materials
Readability and Health Literacy Assessment Tools
Guidelines for culturally-appropriate materials to promote health equity
Our thanks to the librarians at the Knowledge Center Library at the Office of Minority Health Resource Center for their great work in providing these resources to promote health equity.
Guidelines for Writing Oral Health Materials for Audiences with Limited Literacy
This document provides tips that can help you write educational oral health materials that
are easy for everyone to understand.
National Standards on Culturally and Linguistically Appropriate Services (CLAS) issued by the federal Office of Minority Health. They are primarily directed at health care organizations; however, individual providers are also encouraged to use the standards to make their practices more culturally and linguistically accessible
Patient Education Resources
Pamphlets on health topics that explain common yet difficult to understand "medspeak" terms: breast cancer, diabetes, heart disease, eye disease, HIV-AIDS, stroke. Also includes Rx Riddles Solved! (a prescription shorthand guide) and Diagnosing Websites (tips on identifying quality healthcare information)
Plain Language Thesaurus for Health Communication
From the CDC, an alphabetized list of medical terms to use
MedlinePlus - Choosing effective patient education materials
How to choose effective patient education materials once you have assessed your patient’s needs, concerns, readiness to learn, preferences, support, and possible barriers to learning
ClinicalKey This link opens in a new window
Search for Patient Education in ClinicalKey. American Academy of Family Physicians (633) Elsevier Gold Standard (3558) ExitCare, LLC (4086) Ferri's Netter Patient Advisor (727)
Tips for Patient Education
Oral Communication Best Practice
- Communication is 2-way
- Use 'teach back' when giving instruction
- Avoid medical Jargon
- Use commonly understood words
- Limit information to 2-3 key messages
- Use MedlinePlus videos
- At the end of your patient education encounter, ask the patient what question they have about using MedlinePlus, other resource, or their condition. It is important to use the phrase "What questions do you have" as opposed to "do you have any questions" to avoid setting yourself up for a 'yes' or 'no' answer.
Public Health Liaison - Matas Library
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.