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Global Community Health and Behavioral Science Research Guide

Resources for the study and practice of community health and behavior sciences and the GCHB Department at Tulane's School of Public Health and Tropical Medicine

Guidelines for Developing Easy-to-Read Materials

Readability and Health Literacy Assessment Tools

Guidelines for culturally-appropriate materials to promote health equity

Our thanks to the librarians at the Knowledge Center Library at the Office of Minority Health Resource Center for their great work in providing these resources to promote health equity.

Patient Education Resources

Tips for Patient Education

Oral Communication Best Practice

  • Communication is 2-way
  • Use 'teach back' when giving instruction
  • Avoid medical Jargon
  • Use commonly understood words
  • Limit information to 2-3 key messages
  • Use MedlinePlus videos
  • At the end of your patient education encounter, ask the patient what question they have about using MedlinePlus, other resource, or their condition. It is important to use the phrase "What questions do you have" as opposed to "do you have any questions" to avoid setting yourself up for a 'yes' or 'no' answer. 

Public Health Liaison - Matas Library

Elaine Hicks's picture
Elaine Hicks
Elaine R. Hicks, MS/LIS, MPH, MCHES

Research, Education and Public Health Librarian

Rudolph Matas Library of the Health Sciences

1430 Tulane Ave., 8586

New Orleans, LA 70112-2699

tel 504.988.2785

fax 504.988.7417
Website Skype Contact: elaine_hicks
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